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Hotel Policy
Child: Children under 12 years are eligible to stay free of charge when sharing a room with adult/s and using existing bedding, maximum one extra child. All meals are 50% off the adult rate for children 3-12 years

Hotel Cancellation Policy
For individual bookings made direct with the Hotel either by telephone, email or facsimile, cancellations under 48 hours of arrival or no show will incur a maximum of one night cancellation fee per room.

For group bookings, cancellations under 14 days of arrival will incur a maximum of one night cancellation fee per room.

Weblinks
This website contains links to other websites that are external to Quality Hotel Batman's Hill on Collins, Quality Hotel Mermaid Waters and Quality Hotel Gateway. The Quality Hotel Batman's Hill on Collins, Quality Hotel Mermaid Waters and Quality Hotel Gateway does not control the content of those websites and accepts no liability or loss whatsoever arising from, or in connection with, the use, accuracy, reliability, currency or completeness of any material contained on any linked site. It is the responsibility of the user to be aware of which organisation is hosting the external website and the terms and conditions governing that site.

COPYRIGHT:
All material delivered as a part of this service is protected by copyright.
Copyright © 2004 Quality Hotel Batman's Hill on Collins, Quality Hotel Mermaid Waters and Quality Hotel Gateway. All rights reserved.

PRIVACY:
The information you have provided on the "contact us" form is utilised for the purpose of answering your query only. This information or any other information provided by you will not be disclosed to any third parties.

ACKNOWLEDGEMENTS:
Photographs on What's on and Tourism Info courtesy of Gold Coast Tourism and Visions of Victoria - Tourism Victoria Image Library. All other photographs owned by Quality Hotel Batman's Hill on Collins, Quality Hotel Mermaid Waters and Quality Hotel Gateway.
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